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When should I choose webhooks over APIs for my integration, and vice versa?

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  • Rajnish Kucheria

    The choice between using webhooks and APIs depends on the specific requirements of your integration:

    • Webhooks:
      • Best for scenarios where real-time data delivery and  immediate acknowledgement is needed.
      • Webhooks are ideal when no response is expected from the journey, allowing for quick processing.
    • APIs:
      • Suitable for scenarios where synchronous responses are necessary, such as making a request and waiting for a detailed response.
      • Preferable when robust security measures are required to protect data during exchange.
      • APIs should be used with the preferred authentication mechanism to ensure a secure and reliable data transfer process.
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