How to resolve ETIMEOUT, Service unavailable, or 504 errors?

Shilpa Rao

• October 24, 2024 06:15

I encountered an ETIMEOUT, Service unavailable, or 504 error while executing a journey. How can I handle this?

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  Rajnish Kucheria

  • October 24, 2024 07:15
  • Edited

  These errors occur when the external API doesn’t respond in time or is under maintenance. To handle this:

  • Use a Try-catch block to catch these errors and manage the journey flow accordingly.
  • Add a delay using the Scheduler by Quickwork app in the catch block, and retry the actions after a few minutes.

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