Conversation Management - Is there support for human-agent handover?

Shilpa Rao

• October 16, 2024 08:14

0

• 

  Rajnish Kucheria

  • October 16, 2024 10:01

  Yes, there is support for human-agent handover. This article explains how to create a Conversation Management bot that works with WhatsApp and supports the transition from bot to human agent: Human-Agent Handover

  0

Please sign in to leave a comment.